Customer Service and Convenience, A Powerful Strategy

The day, I was talking to an entrepreneur in Florida who was interested in putting in an oil change business. He would be right by a freeway, and although there were other companies in the area doing the same thing, in fact there was one right down the street, he believed it was a great opportunity and the competition being there only emboldened his resolve because it meant there was lots of business to be had, the other company was extremely busy.

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